Category: Processes

  • The importance of incident management: 5 non-monetary benefits

    The importance of incident management: 5 non-monetary benefits

    Every second that your application is down or service is degraded, you are losing money hand over fist. But you already know that. What if I told you that a rock-solid incident management plan offers more than just monetary relief? Let me tell you, from my experience, the lesser known advantages of nailing your incident…